Cookie Policy

Cookies are small text files placed on your device when you visit a website. We use cookies and similar technologies (like pixels and SDKs) to improve your experience, measure marketing effectiveness and deliver relevant advertising about Candle on third-party platforms.

Advertising Cookies

We use advertising technologies to measure marketing effectiveness and show you relevant ads:

• Meta Pixel – Tracks conversions and delivers targeted ads on Facebook and Instagram. Collects information about your website activity, including pages viewed and actions taken.
• TikTok SDK – Measures advertising performance and shows you relevant ads on TikTok. Collects information about your website visits and interactions with our ads.
• AppsFlyer – Tracks how users discover and install our mobile app via its mobile attribution SDK. Helps us measure which advertising campaigns are most effective.

You may be able to control cookies through your browser settings depending on your device and browser. Note that blocking certain cookies may affect website functionality. To opt out of advertising cookies, you can adjust your privacy settings in your account or use platform-specific controls such as Facebook Ad Preferences.

Under the CCPA, our use of advertising cookies may constitute “selling” or “sharing” personal information.

You have the right to opt out by:

• Emailing support@trycandle.app with “Do Not Sell or Share My Personal Information” in the subject line
• Enabling Global Privacy Control (GPC) in your browser (when we detect a GPC signal, we will not load non-essential advertising cookies)

• Session cookies – Deleted when you close your browser
• Persistent cookies – Stored for up to 13 months

At this time, we do not respond to Do Not Track (DNT) browser signals. However, you can control cookies through the methods described above in this Cookie Policy, including through browser settings and platform-specific opt-out controls.

We may update this Cookie Policy from time to time. We will notify you of material changes by updating the effective date and, where appropriate, providing additional notice.